Privacy Policy
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This Privacy Policy describes how Clearibioar, operating at clearibioar.world, collects, uses, stores, and protects personal information in connection with our personalised work-walk balance plans and related services. By purchasing a plan, submitting an enquiry, or using our website, you acknowledge that you have read and understood this policy.
1. Who We Are
Clearibioar is an Australian business specialising in personalised work-walk balance planning for professionals. Our registered business address is 42 Arnhem Rd, Allambie Heights NSW 2100, Australia. We can be contacted by phone at +61412802240 or by email at info@clearibioar.world.
We design and deliver digital planning products including the Starter Stride Plan, Professional Balance Plan, and Executive Rhythm Plan. These products require us to process certain personal information to create tailored walking schedules, route maps, and progress summaries.
2. Information We Collect
We collect information that you voluntarily provide when you enquire about or purchase our work-walk balance plans. This may include your full name, email address, phone number, residential or work suburb, postcode, employment type, typical work hours, commute details, walking preferences, fitness level descriptions, and any additional notes you include in contact forms or discovery calls.
When you confirm a plan order after an enquiry, we may also collect billing information such as your billing address and payment confirmation details. Payment is arranged through secure third-party payment providers agreed at the time of order, and we do not store complete credit card numbers on our servers.
We automatically collect certain technical information when you visit clearibioar.world, including your IP address, browser type, device type, operating system, referring URL, pages viewed, and the date and time of your visit. This information is collected through cookies and similar technologies as described in our Cookies Policy.
3. How We Use Your Information
We use the personal information we collect for the following purposes related to our work-walk balance plan products:
- To create, deliver, and revise your personalised walking schedule and route maps
- To communicate with you about your plan, including delivery confirmations, revision sessions, and progress summaries
- To respond to enquiries about our Starter Stride Plan, Professional Balance Plan, and Executive Rhythm Plan
- To process payments and issue receipts for plan purchases
- To improve our planning methodology and website functionality based on aggregated usage patterns
- To comply with legal obligations under Australian privacy and consumer protection laws
- To send service-related notifications, such as seasonal plan update reminders for active plan holders
We do not use your personal information for purposes unrelated to our work-walk balance planning services without your explicit consent.
4. Legal Basis for Processing
We process your personal information based on one or more of the following grounds: your consent, provided when you submit a contact form or agree to our terms when confirming a plan order; the performance of a contract, namely the delivery of your purchased work-walk balance plan; our legitimate interests in operating and improving our planning services, provided those interests are not overridden by your rights; and compliance with applicable Australian laws and regulations.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in delivering our work-walk balance plans, including payment processors, email delivery services, cloud hosting providers, and mapping tools used to generate route suggestions. These providers are contractually obligated to handle your data securely and only for the purposes we specify.
We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of Clearibioar, our clients, or the public.
In the event of a business transfer, merger, or acquisition, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including the delivery and support of your work-walk balance plan. Plan-related data, including your schedule details and route maps, is typically retained for three years after your plan period ends to allow for potential revisions or reference requests.
Contact form submissions from non-purchasing enquirers are retained for twelve months unless you request earlier deletion. Payment records are retained for seven years in accordance with Australian tax and accounting requirements. Technical log data is retained for up to twenty-four months.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, access controls limiting staff access to client data on a need-to-know basis, secure cloud storage with reputable providers, and regular review of our security practices.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords for any accounts associated with our services and to contact us immediately if you suspect unauthorised access to your data.
8. Your Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your information where we have no lawful reason to retain it, withdraw consent where processing is based on consent, and lodge a complaint with the Office of the Australian Information Commissioner if you believe we have handled your information improperly.
To exercise any of these rights, contact us at info@clearibioar.world or +61412802240. We will respond to your request within thirty days. We may need to verify your identity before processing certain requests.
9. International Data Transfers
Our primary data storage and processing occurs within Australia. However, some of our service providers, such as cloud hosting and email delivery platforms, may process data in other countries. Where personal information is transferred outside Australia, we ensure that appropriate safeguards are in place, including contractual clauses requiring the recipient to protect your information to a standard comparable to the Australian Privacy Principles.
10. Children
Our work-walk balance plans are designed for adult professionals. We do not knowingly collect personal information from individuals under the age of eighteen. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.
11. Third-Party Links
Our website may contain links to third-party websites, including Google Maps embeds. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on clearibioar.world.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our work-walk balance plan offerings, legal requirements, or business practices. The updated policy will be posted on this page with a revised date. Material changes will be communicated to active plan holders via email where practicable. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information in connection with our work-walk balance plans, please contact Clearibioar at info@clearibioar.world, call +61412802240, or write to us at 42 Arnhem Rd, Allambie Heights NSW 2100, Australia.